Privacy Policy of Dusk Lash Dublin

Welcome to Dusk Lash Dublin. We are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our site or use our services.

1. Information We Collect

We collect various types of information in connection with the services we provide (Eyelash Extensions, Lash Lifts, Lash Tints, Brow Lamination, Brow Tinting), including information that identifies you or can be used to identify you.

• Personal Information You Provide: When you book an appointment, create an account, or contact us, you may provide us with:
  • Your name, email address, and phone number.
  • Details related to your appointment, such as preferred services and any specific requests.
  • Health-related information (e.g., allergies, skin sensitivities) relevant to the services you are receiving, which is collected with your explicit consent to ensure your safety and the quality of our services.
• Automated Information Collection: When you visit our online platform, we may automatically collect certain information from your device, including:
  • IP address, browser type, and operating system.
  • Referring URLs, pages viewed, and the time and date of visits.
  • Information collected through cookies and similar tracking technologies (please see our Cookie Policy for more details).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our services, including booking and managing appointments.
• To communicate with you about your appointments, special offers, and important updates.
• To personalize your experience on our site and tailor our services to your preferences.
• To improve the functionality and user experience of our online platform.
• To comply with legal obligations and resolve any disputes.
• For marketing purposes, with your consent, to send you promotional materials about our services.

3. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Performance of a Contract: To fulfill our obligations arising from any contract entered into between you and us, such as providing requested services.
• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose, especially concerning sensitive data like health information.
• Legitimate Interests: To pursue our legitimate business interests, provided your data protection rights are not overridden. This includes improving our services and communicating with you.
• Legal Obligation: To comply with applicable laws and regulations.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf, such as appointment scheduling platforms or IT support. These providers are obligated to protect your data.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred, subject to appropriate safeguards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and disclosure. However, no internet transmission or electronic storage method is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Data Protection Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You can object to the processing of your personal data under certain circumstances, especially for direct marketing.
• Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.

8. Third-Party Websites

Our site may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Address: 75 Bridge Street, Dublin, D04 K743, IE